Security
How Sentvia protects your account and your funds
Security at Sentvia works in layers: who can get into the account, what can leave it, and where the money sits in between. Each layer is described below.
- Access
- Biometric verification and two-factor authentication
- Payments
- Approval controls and approved beneficiaries
- Screening
- Every incoming stablecoin payment, before conversion
- Funds
- Safeguarded banking structures
Access
- Biometric verification when the account is created.
- Two-factor authentication to stop unauthorised access at every step.
Payments
- Approval controls on outgoing payments.
- Approved beneficiaries. Third-party payments go only to beneficiaries reviewed by our compliance team.
- Screening. Every incoming stablecoin payment is screened before conversion, and monitoring runs in real time on every transaction.
Infrastructure
Network-level safeguards detect, deflect and protect against malicious traffic in real time, and the platform is monitored continuously.
Funds
Client funds are held within safeguarded banking structures in accordance with applicable regulatory standards. Accounts and IBANs are provided through regulated banking partners. As a payment service provider under the Retail Payment Activities Act, Sentvia is supervised by the Bank of Canada on operational risk and the protection of users' funds.
People
Our team brings experience from trading, payments, custodial services and exchange. A designated Money Laundering Reporting Officer is responsible for our anti-money laundering programme.
Our compliance and regulation page sets out our registrations and how compliance works day to day.
FAQ
Common questions
- Is client money safeguarded?
- Client funds are held within safeguarded banking structures in accordance with applicable regulatory standards.
- How do you stop someone else using our account?
- Biometric verification when the account is created, two-factor authentication on access, and approval controls on payments.
- Do you check incoming stablecoin payments?
- Yes. Every incoming stablecoin payment is screened before it is converted.
Get started
Open an account in your own name
Tell us about the payments you expect and a dedicated onboarding officer will guide you through set-up.
