Title: Frequently Asked Questions | Sentvia
Source: https://www.sentvia.com/faq
Description: Answers about onboarding, supported currencies, settlement times, named IBAN accounts and compliance at Sentvia.

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# Frequently asked questions

Learn how Sentvia works, who it's for, and how to get started.

What is Sentvia?+

Sentvia is a stablecoin-to-fiat payment infrastructure built for businesses. We enable companies to send, receive, and convert between digital assets and traditional currencies through compliant banking rails.

Who is Sentvia designed for?+

Sentvia is built for global businesses, including:

-   Real estate firms
-   Luxury and high-value asset dealers
-   Professional service providers
-   Trading and treasury operations
-   Cross-border enterprises

How does the OTC service work?+

Clients request a live conversion quote through the Sentvia OTC desk. Once approved, the exchange rate is locked and the transaction is executed through compliant banking infrastructure.

First Party and Third Party Payments+

Sentvia supports both: First-party payments (between owned accounts), Third-party payments (to approved beneficiaries). All beneficiaries are subject to compliance review.

Is Sentvia regulated?+

Sentvia operates within regulated banking and payment partner frameworks. All transactions are subject to compliance, AML, and KYC requirements.

How long do transactions take?+

Processing times depend on currency, jurisdiction, and bank-rails used. Stablecoin transfers are near-instant, while fiat settlement follows standard banking timelines.

What currencies does Sentvia support?+

Sentvia supports major fiat currencies and leading stablecoins. Clients can hold, send, receive, and convert between fiat and digital assets within one unified infrastructure.

What is a Virtual IBAN?+

A Virtual IBAN is a unique bank account number assigned to a client. It allows funds to be received like a traditional bank account while routing into a safeguarded master account infrastructure. It looks like a normal IBAN. It functions like a sub-account.

What is a Named IBAN?+

A Named IBAN is an account issued in the client's name through regulated banking partners. It enables secure inbound and outbound transfers within the traditional banking system.

Is client money safeguarded?+

Client funds are held within safeguarded banking structures in accordance with applicable regulatory standards.

How do I get started?+

Sign up online and submit your form and our team will get in touch with you. Business verification and compliance documentation are required prior to activation.